ATM Coordinators Job Description

This ATM Coordinator job description is effective for hiring the perfect candidate because it clearly outlines the key responsibilities and qualifications needed for success in the role. Employers can customize the job description by adding specific requirements such as experience using particular ATM software or knowledge of security protocols specific to their organization. Additionally, they can include information on the company culture, benefits, and career opportunities to attract the right candidates.

Job Description Brief :

We are searching for an experienced ATM Coordinator to manage and monitor ATM machines and ensure their smooth operation. In this role, you will oversee maintenance and repairs, ensure compliance with security protocols and regulations, and work to ensure ATM machines are stocked with cash. The ideal candidate is detail-oriented, highly organized, and able to manage multiple tasks efficiently.

Key Responsibilities :

• Monitor and manage ATM machines, ensuring they are operational, stocked with cash, and functioning properly
• Oversee maintenance and repairs of the ATM machines, coordinating with technicians as required
• Ensure compliance with security protocols and regulations, following established best practices
• Assist in reconciling daily transactions, ensuring proper documentation and reporting
• Train and support customer service representatives and other team members as needed
• Ensure compliance with company policies and procedures related to the ATM machines
• Troubleshoot issues as they arise, escalating to management as needed
• Communicate with vendors to coordinate the delivery of supplies and troubleshoot issues
• Assist with audits and internal investigations related to the ATM machines
• Continuously assess and improve processes related to the management of the ATM machines

Required Qualifications and Skills :

• High School Diploma or equivalent required, Bachelor’s degree preferred
• Prior experience managing or coordinating ATM machines, preferably in a financial institution or related organization
• Demonstrated knowledge of security protocols and regulations related to ATM machines
• Strong organizational and time management skills
• Detail-oriented with excellent problem-solving and analytical abilities
• Effective communication and interpersonal skills
• Proficient in Microsoft Office, specifically Excel, and Word

Education and Experience Requirements :

• High School Diploma or equivalent required; Bachelor’s degree preferred
• 3+ years of experience managing or coordinating ATM machines

Physical Requirements :

• Ability to sit or stand for extended periods of time
• Ability to lift up to 50 pounds

Work Schedule and Conditions :

• Monday through Friday, 8 am-5 pm
• Occasional weekend work may be required

Compensation and Benefits :

• Compensation package commensurate with experience
• Competitive benefits package offered

Company Culture and Values :

At our company, we value collaboration, innovation, and integrity. We strive to create a positive work environment that supports our team members and encourages growth and development.

Career Advancement Opportunities :

We are committed to supporting the growth and development of our team members, providing opportunities for advancement within the organization.

Application Process and Contact Information :

To apply for this position, please submit your resume and cover letter via email to [Hiring Manager’s Email Address]. We thank all applicants for their interest in our organization, however, only those selected for an interview will be contacted.